SERVICE PORTFOLIO

LAAS provides locally staffed airport operations offices at the following locations. In addition, for ad-hoc charter and seasonal flights temporary station supervision can be provided throughout Thailand and neighboring countries.

LAAS provides the following services:

• Supplier invoice checking
• Settlement of supplier invoices on customers’ behalf
• Billing and collection services
• Checking of third-party invoices prior to settlement by customer
• Preparation and provision of required sales and accounting reports
• Checking local sales and crediting due funds to customers

LAAS aims at providing the best possible all-service airline representation in the air cargo market, while fully maintaining the airline’s own identity and propositions.

LAAS is committed to offering its cargo clients real time follow-up of cargo movements and improved track and trace capabilities from acceptance of shipments to delivery at the final destination.

• Dedicated customer service and reservations team
• Dedicated staff at airport for cargo handling and supervision
• Export and import document handling
• Manifest and NOTOC preparation
• Compliance to local trading, currency & legal regulations
• Existing customer retention and new customer development
• Warehouse/handling supervision
• Import supervision
• AWB stock control
• Capacity control

LAAS provides supervision covering all passenger service functions including check-in, boarding, baggage reconciliation, load control, transfer provisions and dispatch notification.

Flight disruption handling supervision including re-bookings and layover provisions as required.